Frequently Asked Questions
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I have a query about the Home Offices new policy 'No Purchase Order, No Payment'
We have prepared the following document to answer recently asked questions about the new Home Office Policy ‘No Purchase Order, No Payment’ If this document doesn't provide the answer to your question please contact us
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How are purchase orders sent to Suppliers?
Currently purchase orders are sent to suppliers in hard copy format.
In the future these may be transmitted electronically.
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Why are separate purchase orders sent when suppliers have a contract with the Home Office?
Many contracts awarded by the Home Office are under “Framework Agreements” where the terms and conditions, prices, and range of items are specified but not the quantities or dates required. Under these Framework Agreements separate purchase orders have to be raised for each individual requirement to specify what is required and when.
For other areas such as capital building works a separate contract is agreed between the two parties and a purchase order is then issued referring to the contract; this acts as a mechanism for the invoice to be paid.
For more information on Framework agreements read the Supplier Guide
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Purchase Orders - Do I need a Purchase Order?
Yes, any supplier asked to supply to the Home Office will be given a formal Purchase Order.
The number on the Purchase Order will be generated by the Home Office Enterprise Resource Planning (ERP) System which is used to record and manage expenditure on the buying and payment of goods, services and capital works.
Suppliers should not provide goods or services unless a valid purchase order has been received or an alternative method has been formally agreed.
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I have had my invoice returned, what do I need to do?
A copy of your invoice has been returned to you (the supplier) as it does not quote a valid Purchase order number. The original invoice is held on file.
The copy invoice is attached to a standard letter explaining why it has been returned and what you need to do.
If you are unable to obtain a valid purchase order number from your Home Office contact then you must contact the unit who you supplied the goods or services to.
