Frequently Asked Questions
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Where should invoices be sent?
All invoices must include the Home Office Purchase Order number and be sent to:
Home Office Shared Service Centre, HO Box 5015, Phoenix House, Celtic Springs Business Park, Newport, Gwent, NP20 9BB -
If I have a query on an invoice who should I contact?
Please telephone the Home Office Accounts Payable section on: 0845 0100125 or write to them at the above address.
Please ensure that you quote the purchase order number to assist the Accounts Payable people to resolve your query. -
What is a GPC?
GPC stands for Government Procurement Card. It is a Visa-branded card that can be used with suppliers that accept Visa. The GPC is generally used to purchase and pay for low value transactions. Commitments are made in the same way as using a normal Visa card.
See the following web site for more information:
http://www.purchasingcard.info/
Government Procurement Card (GPC) Invoices
Any 'proof of purchase' document for a purchase made using a Government Procurement Card (GPC) should be sent direct to the cardholder, not to Newport. Click here for more information on the GPC card. -
What do I need to do to be able to accept GPC “orders”?
If you are not already a “Visa” enabled supplier, you should contact your own Bank who will arrange for you to be “signed up” as being able to accept a commitment using a Visa card.
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What are the payment terms of the Home Office?
The Home Office payment terms are 30 days (unless amended by formal contractual agreement) on receipt of a valid invoice or receipt of satisfactory goods or service, whichever is the latter.
