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eCommerce

Important information

Purchase orders

Any suppliers asked to supply to the Home Office will be given a formal purchase order.

The number on the purchase order will be recorded on the Home Office Enterprise Resource Planning (ERP) System which is used to record and manage expenditure on the buying and payment of goods, services and capital works.
 
Suppliers should not provide goods or services unless a valid purchase order has been received or an alternative method has been formally agreed.

Invoices

All invoices must include the Home Office purchase order number and be sent to:

Home Office Shared Services
HO Box 5015
Newport
Gwent
NP20 9BB

Invoice queries

Please telephone the Home Office Accounts Payable section on: 0845 0100125 or write to them at the above address or, alternatively, send an email to the Accounts Payable team.

GPC Invoices

Any 'proof of purchase' document for a purchase made using a Government Procurement Card (GPC) (new window) should be sent direct to the cardholder, not to Newport.

Payment Terms

The Home Office payment terms are 30 days (unless amended by formal contractual agreement) on receipt of a valid invoice or receipt of goods or service whichever is the later.

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